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Ana SayfaOnline CasinolarMozzart Casino Review

Mozzart Casino Review

avatarMirka D.
Last updated 03/2026
Guvenlik Endeksi
8.2
User feedbackMixed
10 reviews
avatarMirka D.
Last updated 03/2026

Read our Mozzart Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from United States

Pros and cons

  • Backed by land based shops
  • Mobile casino application for iOS and Android
  • Live dealer games are available
  • Unlimited withdrawals
  • Live chat support is not available 24/7
  • Company focuses on sports betting rather than the casino

Casino screenshots

Mozzart_Casino_BA_homepage_desktop
Mozzart_Casino_BA_game_gallery_desktop
Mozzart_Casino_BA_promotions_desktop
Mozzart_Casino_BA_homepage_mobile
Mozzart_Casino_BA_promotions_mobile

Mozzart Casino Review

In this review, we break down Mozzart Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.

Based on these markers, we have calculated the Guvenlik Endeksi, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Guvenlik Endeksi generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Mozzart Casino has a High Guvenlik Endeksi of 8.2, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our Mozzart Casino review to learn more about this casino and decide whether it is a good choice for you.

Guvenlik Endeksi of Mozzart Casino – Is it fair and safe?

To calculate a casino's Guvenlik Endeksi, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Mozzart Casino review, we extensively examined and analyzed the Terms and Conditions of Mozzart Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

According to our approximate calculation or collected information, Mozzart Casino is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention Mozzart Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Mozzart Casino has landed a High Guvenlik Endeksi of 8.2. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: Mozzart Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Guvenlik Endeksi of Mozzart Casino.

Terms and Conditions of Mozzart Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Mozzart Casino during our review.

Player complaints submitted about Mozzart Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Guvenlik Endeksi, we consider all complaints received through our Sikayet Cozum Merkezi, as well as the complaints submitted through other websites and channels.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 348 black points in total. You can find more information about all of the complaints and black points in the 'Guvenlik Endeksi explained' part of this review.

Mozzart Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 10 user reviews given to Mozzart Casino, it has a Mixed User feedback score. The reviews submitted by users are available in the 'Kullanici Yorumlari' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Guvenlik Endeksi calculation just to be sure.

Licenses and company data

Mozzart Casino is owned by Mozzart Banja Luka doo and has estimated revenues exceeding $20,000,000 per year. This makes it a big online casino on our scale.

Mozzart Casino has been granted a gambling license in Bosnia and Herzegovina.

Note:Mozzart Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Guvenlik Endeksi than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.

Payment methods, win and withdrawal limits

Mozzart Casino supports 9 payment options. This includes: Mastercard, VISA, Maestro, Bank transfer, Cash deposit, SMS Voucher, BH Posta, SISTEM X (xBon), Kliker.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited BAM 100,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Mozzart Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Serbian Yes Yes No
Bosnian Yes Yes Yes
Croatian Yes Yes No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Mozzart Casino, managing your account, withdrawals, or other matters. Mozzart Casino has an average customer support, judging by the results of our testing.

Slots and casino games at Mozzart Casino

Mozzart Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live blackjack, Live dice games, Live roulette.

Casino Oyunlari from 17 game providers are offered. This includes Apricot (Microgaming), Pragmatic Play, Playson, Amatic, Evoplay, Endorphina, Wazdan, Habanero, Greentube, Betradar, Atomic Slot Lab, Games Global, Bragg Gaming, Authentic Gaming, Fazi, Amusnet, Expanse Studios.

Bonuses and codes offered by Mozzart Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 3 bonuses from Mozzart Casino:

  • 100 FREE SPINS on multiple games
  • 200 EXTRA SPINS on Ancient Egypt Classic
  • Invalid bonus definition

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuslar' section of this review.

Company info

  • Sahibi Mozzart Banja Luka doo
  • Kurulusuu 2015
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Guvenlik Endeksi rating of Mozzart Casino. The Guvenlik Endeksi is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Kosullar ve Sartlar
Orta
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Guvenlik Endeksi for the casino.

Casino size
Big casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Impact of related casinos
Tarafsiz
Related casinos: 2
Last updatedLast updated

Not all online casinos operate individually. Many of them are a part of a bigger group of related casinos. For these, we also reflect the related casinos in our Guvenlik Endeksi. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Cok Iyi
Total complaints: 15
Last updatedLast updated
  • Opened 0
  • Unresolved 3
  • Cozuldu 3
  • Reddedildi 9
Sikayetlere Goz At

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Guvenlik Endeksi based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops
    • Low win limit: 100,000 KM / spin or game round

    There can also be other characteristics and qualities of a casino that influence its Guvenlik Endeksi, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Lisans Kurumlari

    • ba
      Bosnia and Herzegovina06.05/463-30/24
      Dogrulanmis

    Oyunlar

    Explore the game selection available at Mozzart Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slotlar
    Rulet
    Blackjack
    Betting
    Video Poker
    Bingo
    Bakara
    Jackpot games
    Canli Oyunlar
    Poker
    Craps and dice
    Keno
    Kazı Kazan
    eSports betting
    Crash Oyunlari
    Available: 13 Not Available: 2

    Oyun Saglayicilari

    Tumunu Goster (17)
    • Pragmatic Play
    • Apricot (Microgaming)
    • Evoplay
    • Endorphina
    • Wazdan
    • Habanero
    • Playson

    Mozzart Casino bonuses

    Browse all bonuses offered by Mozzart Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    Payments

    Browse an overview of payment methods supported by Mozzart Casino, along with related limits and fees associated with transactions to or from your casino account.

    Odeme Yontemleri

    Tumunu Goster (9)
    • Mastercard
    • VISA
    • Maestro
    • Bank transfer
    • BH Posta
    • SISTEM X (xBon)
    • Kliker

    Transaction limits

    Withdrawal limits
    Not limited for BAM
    Win limits
    100,000 KM
    Per spin

    Para Birimleri

    Traditional

    Supported Fiat currencies.

    BAM

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 4 Diller
    EnglishBosnianCroatianSerbian
    Live chat
    Available in 2 Diller
    EnglishBosnian
    Customer support:
    Available in 4 Diller
    EnglishBosnianCroatianSerbian
    Live chat rating
    Subpar
    Average response time: 25m
    Last updatedLast updated
    Date and tester
    Response time
    Rating
    06 Mar 2026
    Mirka D.
    25m
    Subpar
    13 Feb 2025
    Endri K.
    Not measured
    Subpar
    07 Mar 2024
    Endri K.
    Not measured
    Subpar
    05 Mar 2023
    Burak O.
    Not measured
    Subpar
    20 Dec 2022
    Jannete H.
    Not measured
    Subpar
    29 Dec 2021
    Martin D.
    Not measured
    Subpar
    19 Apr 2021
    Maria P.
    Not measured
    Subpar

    User reviews of Mozzart Casino

    This is a place to share experience with Mozzart Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Mixed

    Rated by 10 users

    Very positiveOlumluTarafsizOlumsuzVery negative

    Do you have any experience with this casino?

    Yorum Yaz
    Casino Guru
    We want players to understand gambling.
    • 1 month ago
    At begining was good until i needed to withdrawl , i made aroubs 950 and when it was time to payout they told ne its only possible on bosniqn bankcard .But funny thing is that they take deposits from anycard in the world only boone will be able to payout . I do not recommend its a waste of noney and time i wasted alot here never got anything back avoid this casino . And use this link to change gambling rules in that country so people aroubd the world are possible to payout :https://www.change.org/p/change-gambling-regulations-in-bosnia-and-herzegovina/bsv . GOODLUCK
    • 1 year ago
    Excellent, exactly as it is in the promotion, it is also on the website. And I like the slot the most.
    Thanks
    • Everything is top notch and on time, which is the most important thing.
    • There is no negative
    • 2 years ago
    A very fair casino. Payments are regular. Within 24 hours.
    Complaints are answered quickly.
    There is chat support. The mozzart company has been operating for more than 20 years, that says it all.
    • Payment of winnings is regular
    • Every Monday for players bonus
    • Chat support
    • 2 years ago
    I deposited through Trustly, but the money never came to the game account. Customer service very poor. Live chat is not available and email has not been answered for a couple of days.
    • 3 years ago
    no casino - they don't give me a payout for an invented reason
    • 4 years ago
    Slow support, no chat option. They don't close your account, even when you have serious reasons. Can't recommend.
    • 4 years ago
    Good casino good wins and losses very fast withdrawls and fast verification but the site has so many issues you go play a game come out and your logged out every 20 mins you are auto logged out allways otherwise not bad not a lot off my fave games on there but its ok so far need to sort out the logging out all the time
    • Fast withdrawls
    • Keeps logging out
    • 4 years ago
    The website has a lot of bugs. Support doesn't help. On bonus, I made 4k euros but support canceled my payment. Never again on that website.
    • Support are fake!
    • Steal money from players!
    • 4 years ago
    During the game, the wager counter hung, I noticed that it does not decrease. The counter stopped at 1,652 euros. I continued the game for some time. I guess, I made all the necessary bets to get a bonus. But the counter did not work. When I stopped, I wrote about the problem in online chat. The chat officer replied that the problem would be fixed soon. After that casino cancelled my €4,563 win because I allegedly didn't meet the bonus terms. An error on the casino website led to the cancellation of the win. This is not my fault, I wanted to finish the game.
    • Casino is not fair
    • 5 years ago
    HORRIBLE EXPERIENCE, THE CASINO DOES NOT COMMUNICATE WITH THE PLAYER, THEY DO NOT COMPLY WITH THE BONUS THAT IS PUBLISHED FOR MAKING THE FIRST DEPOSIT, MORE 100FS NEVER GIVEN IT TO ME, I COME VICTORIOUSLY TO COMPLETE A PROFIT OF € 300 NET REQUEST FOR A WITHDRAWAL OF MY DOCUMENT AMOUNT AND THEY NEVER ANSWERED ME BY MAIL, TIRED OF WAITING I DECIDED TO PLAY WITH MY BALANCE SINCE I COULDN'T WITHDRAW MY BALANCE, UNTIL I VALIDATED MY INDENTITY THEY NEVER ANSWERED MY REQUEST, UNFORTUNATELY I LOST MY PROFIT BY GAMING ALREADY GETTING BACK THE DATE NEVER ANSWERED ME IF MY DOCUMENTS WERE OK, THAT'S WHAT I DON'T TRUST MAKING FUTURE DEPOSITS, BECAUSE IF I MAY EARN A GOOD PROFIT, MAYBE I CAN NEVER WITHDRAW IT, I FEEL DECEIVED, AND I NEVER GIVEN THE BISDON GIROS400 BISDON MORE THEY ARE FOOLED NEVER ANSWER, BAD EXPERIENCE
    • Misleading BONUS do not provide what they offer

    Mozzart Casino discussion

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